A moment of reckoning for humanitarian and public sector technology

In the public and humanitarian domain—as in business and commerce—it is the fabric of data, security, apps, and, increasingly, artificial intelligence that makes possible much of what society takes for granted. An ecosystem of interwoven technologies, often invisible to the end recipient of any service, orchestrate the vast, historically unthinkable systems through which students are educated, police are assigned to duty, the hungry are fed, and the most vulnerable migrants are transported from conflict, housed, and treated for their injuries.